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Changelog

Follow new updates and improvements to Lynn.

Enhanced Widget with Initial Message

We are excited to introduce a series of enhancements to our widget, making your interactions more engaging and visually appealing. The widget now supports an initial message with a delightful typing animation, ensuring a welcoming experience right from the start. This can be configured to suit your preferences, including the animation style and parameters.

New

Tidio Integration for Live Agent Support

We're excited to introduce Tidio Integration for Live Agent Support, a powerful addition that enables real-time customer assistance directly through Lynn. With Tidio, you can enhance customer satisfaction by providing immediate, personalized support.

Key Benefits:

  • Real-Time Customer Support: Offer instant help to your users with live chat support, significantly reducing response times when user requested for the human support and enhancing user experience.

  • Enhanced User Engagement: Engage proactively with visitors, addressing their needs quickly and increasing the likelihood of conversion.

  • Streamlined Chat Management: Manage all customer interactions in one place, improving efficiency and simplifying support operations.

New

Introducing Customisable Leads Capturing

We are pleased to announce the Leads Capturing feature, which allows businesses to gather potential customer information through Lynn’s chat widget. This feature enables you to trigger a query with a set of predefined question in the form of a chat within the widget, capturing leads before answering customer inquiries.

Key Benefits:

  • Customizable Lead Capture: Configure the chat widget to prompt users for their information before they start a conversation, ensuring that you capture essential leads efficiently.

  • Enhanced Data Collection: Gather precise information from potential customers through customized queries, improving the quality of leads captured.

New

Earlier updates